Frequently Asked Questions

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1. Do you accept custom orders?

Yes, we accept custom orders. You can provide your desired design or specifications, and we will create the furniture according to your needs.

2. How long is the production time for custom furniture?

Of course! We provide a warranty for every product. If any damage occurs due to the production process, we are ready to repair or replace it in accordance with our warranty terms.

3. Is there a warranty available for the purchased products?

Of course! We provide a warranty for every product. If any damage occurs due to the production process, we are ready to repair or replace it in accordance with our warranty terms.

4. Can I place a bulk order for project or business needs?

Yes, we accept bulk orders for project or business needs. Please contact our team for special offers and further discussion.

5. What are the payment methods?

We accept payments via bank transfer to our official account. Payment details will be provided after you confirm your order.

6.Do you offer delivery services to other cities or overseas?

We provide delivery services throughout Indonesia, and we can also arrange international shipping. Shipping costs will be adjusted based on the destination.

7. Can I view the product in person before making a purchase?

Absolutely. You are welcome to visit our workshop or showroom to see the product quality in person. Please schedule an appointment in advance through our contact information.

8. What if the product arrives damaged during shipping?

If any damage occurs during shipping, please contact us immediately. We will assist in resolving the issue, including replacing or repairing the product if necessary.

9. Are there any discounts or special promotions?

We frequently offer exciting promotions. Stay updated by checking our website regularly or following us on social media for the latest information.

10. Does the product include finishing?

Yes, all of our products include high-quality finishing.

If you have any other questions, feel free to contact us via WhatsApp, email, or by using the contact form on this website. We’ll be happy to assist you!